Develop a response that includes examples and evidence to support your ideas and which clearly communicates the required message to your audience.

Imagine that you Show more This is a writing assignment for my Business Communications class Restaurant Mishap Imagine that you are the customer service manager for a restaurant. Recently several of your customers became ill some seriously from an ingredient that was mishandled by your supplier. Write a letter to the media to communicate your companys position on this matter and restore the publics confidence in your restaurant. In your letter be sure to describe the source of the problem and your companys response. Develop a response that includes examples and evidence to support your ideas and which clearly communicates the required message to your audience. Organize your response in a clear and logical manner as appropriate for the genre of writing. Use well-structured sentences audience-appropriate language and correct conventions of standard American English. Example of Effective Communication Dear Patrons and Media Outlets We the staff at Rose Restaurants want to take this time to address all loyal customers both foreign and domestic regarding your experience at our restaurant on March 16 2012. During the course of their dining experience with us a large number of patrons fell ill due to improper preparations of our popular poultry dish served that evening. We have received numerous voiced concerns and suggestions as well as many written opinions and we would like to take this time to thank those of you who took the time to provide input. Wed also like to thank all of our customers for their continued patience and support as we resolve this issue. Please be advised that a vigorous and meticulous investigation ensued following this unfortunate event and steps have been taken to ensure that this issue is permanently resolved. We at Rose Restaurants pride ourselves in providing healthy foods and quality service to all of our customers and we want to stress that this occurrence in no way represents our quality or health standards here at Rose Restaurants. Our longstanding relationship with the community is unmatched by any of our competitors. Furthermore our relationships with our vendors and suppliers have been mutually beneficial as they have always provided us with exceptional quality while maintaining a professional demeanor. Unfortunately these latest incidents did not reflect this. After an extensive investigation we have found that one of our suppliers mishandled one of our shipments. The refrigeration unit used in one of their refrigerated trucks failed approximately twenty minutes prior to its arrival to our restaurant causing the poultry to contain salmonella. Though all efforts were used to maintain the quality of the poultry these efforts were futile. Unbeknownst to us this product was stocked in our own refrigerators in this tarnished state and because we were not told immediately nothing could have been done by Rose Restaurants to protect its customers from any detrimental effects following ingestion. Because of this mishap our relationship with this supplier has come to end. Please be assured that there is nothing that we wouldnt do to ensure quality products and services are associated with the Rose Restaurants name. We would like to once again formally offer our sincerest apologies to all of our affected patrons including those directly discomforted and indirectly distressed by the poultry used in our Chicken Ricolla Chicken Marsala and Chicken Mediera. We at Rose Restaurants have an exceptionally high standard in regard to quality service excellent produce and an overall pleasant experience and have displayed this for over 40 years. Since the County Health Department began grading restaurants we have yet to receive anything but an A grade. To ensure an incident like this never occurs again we have implemented new guidelines procedures and protocol effective immediately to all employees vendors suppliers and executives. We have also come to agreement with those who experienced the adverse effects of salmonella to cover all medical costs related to this incident. Furthermore to restore the confidence and respect of our community we are offering bottomless champagne free of charge on April 12 2012. In addition all appetizers will be free with purchase of an entree. We would like to cordially invite all of you to say thank you to all of those who will continue to make Rose Restaurants a household name in our community. We at Rose Restaurants are dedicated to perfecting the dining experience for all of our patrons. We strive to maintain excellence in all aspects of our establishment and we hope to continue to provide both enjoyment and class to this community for many more years to come. With sincere gratitude Director of Operations Rose Restaurants Writing Performance: 6 very effectively communicates the writers message. Writing Trait: Commentary: Focus & Meaning There is very effective use of focus and meaning in the response. The writer establishes and maintains an insightful controlling idea or bottom line and demonstrates a thorough understanding of the purpose of the task. Additionally the writer clearly adapts the message to the intended audience. The writer successfully completes all parts of the task. The response is very effectively focused on the controlling idea with details about how the Rose Restaurant plans to address and rectify the improper handling of a product that caused many of their customers to become ill. (To ensure an incident like this never occurs again we have implemented new guidelines procedures and protocol effective immediately to all employees vendors suppliers and executives. We have also come to agreement with those who experienced the adverse effects of salmonella to cover all medical costs related to this incident. Furthermore to restore the confidence and respect of our community we are offering bottomless champagne free of charge on April 12 2012.) Content & Development The response demonstrates very effective content and development. The writer develops ideas fully and memorably using appropriate business concepts and terms. Specific information about the cause of the contaminated chicken products is developed very effectively. (After an extensive investigation we have found that one of our suppliers mishandled one of our shipments. The refrigeration unit used in one of their refrigerated trucks failed approximately twenty minutes prior to its arrival to our restaurant causing the poultry to contain salmonella. Though all efforts were used to maintain the quality of the poultry these efforts were futile. Unbeknownst to us this product was stocked in our own refrigerators in this tarnished state and because we were not told immediately nothing could have been done by Rose Restaurants to protect its customers from any detrimental effects following ingestion. Because of this mishap our relationship with this supplier has come to end.) Organization The organization of information in the response is very effective as well. The writer demonstrates a cohesive and unified structure with effective use of paragraphing or grouping of information logical connections and transitional devices throughout. The introduction includes a very effective sentence that conveys the overall message. (We the staff at Rose Restaurants want to take this time to address all loyal customers both foreign and domestic regarding your experience at our restaurant on March 16 2012. During the course of their dining experience with us a large number of patrons fell ill due to improper preparations of our popular poultry dish served that evening. We have received numerous voiced concerns and suggestions as well as many written opinions and we would like to take this time to thank those of you who took the time to provide input. Wed also like to thank all of our customers for their continued patience and support as we resolve this issue.) Language Use & Style The writer demonstrates very effective language use and style throughout the response. The writer employs precise professional language and word choice a defined voice and a clear sense of audience. The use of well-structured and varied sentences adds to the effectiveness of the writers message. The response conveys a defined voice with a confident courteous sincere tone and the you attitude emphasized. (Furthermore to restore the confidence and respect of our community we are offering bottomless champagne free of charge on April 12 2012. In addition all appetizers will be free with purchase of an entree. We would like to cordially invite all of you to say thank you to all of those who will continue to make Rose Restaurants a household name in our community.) Mechanics & Conventions The writer demonstrates very effective control of mechanics and conventions. There are few or no errors in punctuation spelling and usage grammar and sentence structure. The response effectively demonstrates excellent spelling (and word usage). (Our longstanding relationship with the community is unmatched by any of our competitors. Furthermore our relationships with our vendors and suppliers have been mutually beneficial as they have always provided us with exceptional quality while maintaining a professional demeanor. Unfortunately these latest incidents did not reflect this.) Show less


 

. .

get-your-custom-paper

The post Develop a response that includes examples and evidence to support your ideas and which clearly communicates the required message to your audience. appeared first on USA Dissertation Editors.

"Get 15% discount on your first 3 orders with us"
Use the following coupon
FIRST15

Order Now
0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *