Community Care Application

In a total of 250-500 words, respond to the questions located in the Community Care scenario.

Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

Type of Care Provided

Scenario

Care provided in this capacity is done through clinics such as 24-hour urgent care centers and minute

clinics provided through local pharmacies or community locations. These facilities increase access to

care at affordable rates and in convenient locations.

You are the Director of Human Resources for a small rural care center. Your Care Center Administrator

(CNA) visited your office today with some issues regarding the high turnover of CNAs in all seven nursing

wings. She has been experiencing this phenomenon with her CNAs the past 3 months, thus decr

easing

overall patient quality care, along with adversely affecting the labor budget due to numerous call-offs

from the CNAs. When added to the high cost of using registered nurses, this is a serious issue. None

of her nursing supervisors can explain the reasons for the turnover, but only provide feedback that your

organization is hiring the “bad ones.” She is asking for your ideas on how the car

e center can recruit and

retain more talented and devoted CNAs.

You perform an immediate cursory assessment of the turnover and determine that, at the current rate,

there will be 100% loss/turnover of CNAs this year. This initiates an emergency meeting with the Ad-

ministrator, Director of Nursing, the Assistant Directors of Nursing, the Staffing Coordinator/Scheduler,

and three charge nurses. The purpose of the meeting is to determine why your facility is losing so many

CNAs, especially when compared to similar care centers in the area.

Question 1

In your capacity as Director of Human Resources, what steps would you take to determine why the

employees are leaving? How will you be able to identify if this is a management issue, labor market issue,

compensation issue, or a combination of issues? What questions would you ask team members? Ar

these questions different for each role? What strategies from the assigned course reading would you

implement?

Question 2

What questions would you ask team members? Are the questions different for each role? What strate

–

gies from the assigned course reading would you implement?